01908 083562 [email protected]
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Privacy Policy

 

In short, TheMysteryGiftBox.com will never pass your details on to any 3rd parties. With your data, we will ONLY use this information to;

 

  • Send your Mystery Gift Box to you, and keep you in the loop through the sales process.
  • Invite you to leave us a review on Trust Pilot.
  • Send you promotions, news and updates on all things Mystery Gift Box (if, indeed, you wish to receive this information).

 

Who is collecting your data?

Your data, for your Mystery Gift Box purchase, or if you subscribe to our mailing list, is collected by TheMysteryGiftBox.com only. We do not gather your information from any other sources, and we will only use your information internally, to keep you informed through the sales process, and informed subsequently through email marketing.

 

What data do we collect?

The only data that we collect, is the data that you provide to us, whether at the point of sale, or if you subscribe to our mailing list. We do not share any of this information with 3rd parties.

 

Cookies policy

By using our website, you are providing us – TheMysteryGiftBox.com – permission to store cookies on your computer. Cookies are used on TheMysteryGiftBox.com to;

  • Recognise you when you sign in to your account.
  • Store Mystery Gift Boxes that you might have left in your basket, ready to resume your order if you ever indeed wished to do so.
  • Delivering content, such as ads, on platforms such as (but not limited to) Facebook and Instagram

 

What do we use your data for?

To ensure that the sales transaction goes through smoothly, to ensure that you receive your Mystery Gift Box, to handle any queries or complaints effectively and efficiently, to gather your feedback on our Mystery Gift Box service, and to share with you the latest Mystery Gift Box news.

 

Where is your data stored?

Customer information is stored centrally, in a WooCommerce database, and within our payment processors; PayPal and Stripe. Customer information is only collected once an order is completed, and is protected by Jetpack and Shield plugins. Information we collect is;

  1. Customer Name
  2. Billing address
  3. Shipping address (and Name of recipient, if shipping address differs to Billing address)
  4. Email address
  5. Telephone number (optional)
  6. Any other information voluntarily provided to us via email contact, or our ‘Further information’ forms during the checkout process.

Importantly, we DO NOT store payment information, such as card details. This information is ONLY visible to our payment providers PayPal.com and Stripe.com . These companies act as an intermediary, whereby payment is sent to PayPal.com or Stripe.com, and is then disbursed to us. We will never see, nor hold, any credit/debit card details at any time.

Customers of TheMysteryGiftBox.com have the right to; request a copy of their information, request changes to their information, and ask for their data to be deleted from our database at any time.

 

Who will your information be shared with?

No one. Dependent on your payment method, you will make your payment through PayPal or Stripe, and as mentioned, you will receive a Trust Pilot generated review request, but data held at TheMysteryGiftBox.com will not, in any way, be shared with 3rd parties.

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